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Customer Services

Click an image below to view information on Customer Service policies including:

Admissions Student Finance

CAVC HE Careers Counselling

Young Carers

Teacher: Sarah Phillips

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Customer Services

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Searching for a course

You can search for a course using all or part of the course title or course code.
For example, if you are enrolled on a course with the following details:

Course Title: Level 2 Diploma in Basket Making and Weaving
Course Code: BWCC2F01

You could search for a variety of things to find the right course. Things like:

Level 2 Diploma in Basket Making and Weaving
Basket
Basket Making
Weaving
Level 2 Diploma
BWCC2F01
BWCC
BWC

As soon as you type 4 or more characters, any results will be displayed.

Browse Courses by Subject Area

If you are struggling to find your course in the course search, you can use the Subject Area scroller to find a subject area that you think your course might be in.

For example, if you are searching for GCSE English, you would choose the GCSEs category.

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Your question will be submitted to one of our members of staff. They will investigate your issue before replying to you either by email or phone.

Do I have to give my phone number? Why do you ask for my postcode sometimes?

No you don't have to provide your telephone number. If you don't want to, just leave that field blank!

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